Introduction

This Privacy Policy (“Policy”) describes how 20fifty (“us”, “we”, or “our”) collects, uses, and discloses your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the General Data Protection Regulation (GDPR) in connection with your use of our website (https://20fifty.co) and the services we provide to our business customers (“Services”).

Information We Collect

• Contact Information: This includes names, email addresses, phone numbers, and mailing addresses of business representatives and authorised users.
• Company Information: This includes company names, websites, industries, and contact information.
• Technical Information: This includes device information, browser type, IP address, and operating system on our website.
• Usage Information: This includes information about how you use our website and Services, such as pages visited.

How We Collect Information

• Directly from you: When you contact us, use our Services, or otherwise provide information to us.
• Automatically: When you use our website, we may use cookies and similar technologies to collect information about your browsing activity.

Use of Information

• To provide and improve our website and Services.
• To communicate with you, including sending you marketing materials, providing customer support, and responding to your inquiries.
• To personalise your experience on our website.
• To analyse how our website and Services are used.
• To fulfil contractual obligations and provide the Services requested by our business customers.
• To communicate effectively with business customers regarding the Services, including sending important updates, invoices, and documentation.
• To comply with legal and regulatory requirements applicable to our business operations.

Sharing of Information

We may share your information with the following third parties, all subject to appropriate data protection agreements:

• Service providers who help us operate our website and Services, such as web-hosting providers, email providers, and data analytics providers.
• Business partners, such as technology partners, who offer you products or services that may be of interest to you, with your consent.
• Government agencies or other third parties if required by law.

Your Choices

• You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your personal information.
• You can manage your cookie preferences through your browser settings.
• You can opt out of receiving marketing emails from us by clicking on the “unsubscribe” link in any marketing email.
• You can exercise your rights by contacting us at dpo@20fifty.co.

Data Security

We use a variety of security measures to protect your information, including encryption, access controls, and data security policies. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Retention of Information

We will retain your information for as long as it is necessary to provide you with the Services, comply with legal requirements, and resolve disputes.

International Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection laws. By using our website and Services, you consent to the transfer of your information to these countries. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place.

Children’s Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 18 without verification of parental consent, we will take steps to remove that information.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. The new Privacy Policy will be added to this page, and the effective date updated. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:
By email: dpo@20fifty.co
By visiting this page on our website: https://20fifty.co/contact-us/
By mail: Speakers Corner, 37 Parliament Road, Cape Town, 8001